Return & Refund Policy

Wybe

At Wybe, we prioritize customer satisfaction and product quality. Our return and refund policy ensures a seamless experience for all our customers.

Eligibility for Returns and Refunds

Damaged, Defective, or Misprinted Items

If the product received is misprinted, defective, or damaged, you can request a return within 7 days of delivery.

• To process such claims, an unboxing video and images of the defective item along with the original packaging are mandatory
• Upon verification, we will process a replacement at no additional cost

Customer-Initiated Returns (Non-Defective Products)

If you wish to return or exchange a product due to personal preferences (wrong size, change of mind, etc.), we do not provide refunds or exchanges.

• You must place a new order to fulfill your request at your own expense

Return Process

Reverse Pickup (For Eligible Returns)

• A reverse pickup can be arranged within 5 days of delivery
• The return shipping cost is ₹89 per order
• For orders containing multiple products, the ₹89 return charge applies to the entire order, though you may return only the defective items if needed

Undelivered or Return to Origin (RTO) Orders

If an order is undelivered due to incorrect address, non-availability of the recipient, or other reasons, it will be marked as Return to Origin (RTO).

RTO Return Address:

Wybe Clothing, 42A, Ambrose Nagar, Somanur Road, Karumathampatti, Coimbatore, Tamil Nadu – 641659

• No additional charge is applied for RTO orders
• You can reship the order to the correct address by placing a new order

Refunds Policy

Refunds are not provided for print-on-demand products unless the product is defective or misprinted.

• If a refund is approved due to product damage or printing error, the refund will be processed and credited via the original payment method within 5-7 business days
• Shipping fees are non-refundable unless the return is due to our error

Important Notes

• Claims made after 7 days from the delivery date will not be entertained
• Refunds are not applicable for incorrect customer information leading to order failure
• If a dispute arises, Wybe reserves the right to assess the situation and make the final decision

Contact Us

For any questions about returns, refunds, or if you need to report a damaged or defective product, please contact us:

Email:info@wybeclothing.com

Business Name: Wybe Clothing

⚠️ Important: For damaged/defective product claims, you must contact us within 7 days of delivery with an unboxing video, images of the defective item, and original packaging.

Policy Updates

We reserve the right to update this refund and cancellation policy at any time. Changes will be posted on this page with a revised "Last Updated" date. Your use of our website after changes are posted constitutes acceptance of the updated policy.